Reviews
Don't hesitate to meet the wonderful family at Vineyard Bay Automotive. I have been taking my cars to them for many years. Such a good group of people. From Jon and Randy I can always expect integrity and a well taken care of vehicle. Their technicians are always willing to help and perform proper work. I wouldn't take my car anywhere else. Service is always direct with great communication despite the nature of automotive repair being negative. I can leave satisfied and happy. They treat you like family at V-Bay. Thanks y'all!
Response from the owner 16:14 26 May 25
Thank you so much for the kind words and continued trust in Vineyard Bay Automotive! We're truly grateful to have loyal customers like you—it means the world to our entire team. Jon, Randy, and all of our technicians take great pride in providing honest, high-quality service, and it's incredibly rewarding to hear that it shows. We’re glad you feel like family here, because that’s exactly how we want every customer to feel. Thanks again for your support—we look forward to taking care of your vehicles for many more years to come! Fantastic service! Jon was super helpful and a trustworthy source for advice on my best options!
Response from the owner 16:14 23 May 25
Thank you so much for the kind words! We're thrilled to hear you had a great experience and that Jon was able to help you find the best options. We truly appreciate your trust and support—don’t hesitate to reach out if you ever need anything in the future! Excellent communication and follow up! Extremely professional and knowledgeable. I have found a new home for all our vehicles!
Response from the owner 12:58 20 May 25
Thank you so much for your amazing feedback! We're honored to have earned your trust and are thrilled to be your new go-to for all your vehicle needs. Providing excellent communication, professionalism, and expertise is what we strive for, and we’re so glad it showed. We look forward to taking great care of your vehicles for years to come! Okay, I am not one to leave Google reviews often, but this was the most pleasant and smooth experience I have ever had taking my car in to an auto shop.I went in to get my oil changed and Jonathan helped me at the front desk; He was very friendly and super helpful, he even looked my car up to check it’s maintenance schedule to make sure I didn’t need to have anything else checked. I hung out inside on their comfy couch and they had my car back out and ready quickly, and after I left, I realized he had them fill up my windshield wiper fluid, which was out, haha!!Will definitely be back, amazing service!
Response from the owner 16:19 13 May 25
Thank you so much for taking the time to leave such a thoughtful review! We're thrilled to hear that your experience with us was smooth and enjoyable. Jonathan and the team always go the extra mile to make sure every detail is taken care of, and we’re glad you noticed! From checking your maintenance schedule to topping off your wiper fluid, it’s all part of making sure you—and your car—are well taken care of. We truly appreciate your kind words and look forward to seeing you again next time! Brandon is awesome! Can help you with anything!
Response from the owner 14:29 19 May 25
Thank you so much for the shoutout! We’re lucky to have Brandon on our team—he truly goes above and beyond. We’re glad he was able to help, and we appreciate you taking the time to share your experience! Love the hospitality and kindness that was shown from a young man with the service especially with how fast everything got done definitely very grateful!!
Response from the owner 14:28 19 May 25
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team member made such a great impression. We'll be sure to pass along your appreciation. We're grateful for your support and look forward to welcoming you back soon! Jonathan May is very polite and a very knowledgeable young man! His customer service values are very sought after nowadays. Good customer service is almost a lost work ethic that customers are always very grateful for. Thank you Vineyard Bay & Jonathan May!
Response from the owner 16:28 16 May 25
Thank you so much for your kind words! We're proud to have Jonathan on our team—his professionalism, knowledge, and commitment to great customer service truly make a difference. It means a lot to us that you recognize and value those qualities. We’ll be sure to share your appreciation with him. Thank you again from all of us at Vineyard Bay! I have used them in the past; I moved to far to use them now. I have no complaints; Jon May is extremely knowledgeable and helpful. I recommend them all the time. I tell people to go talk to Jon; he will take care of them.
Great mechanics
Response from the owner 16:27 16 May 25
Thank you! We’re glad to hear you think so—our team works hard to provide quality service. We appreciate your support! Thanks to ALL @ vineyard bay automotive! Especially Brandon Hahn. Very good customer service!!!
Response from the owner 20:41 15 May 25
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our team, and we’ll be sure to pass your appreciation along to Brandon Hahn. Providing excellent customer service is what we strive for, and your support means a lot to us!